Returns & Exchanges
At Village, we want you to love every piece you wear, so we offer a hassle-free 30-day return policy for all unworn apparel in its original condition. Whether the fit isn't right or you've changed your mind, our goal is to make your exchange or refund as seamless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all tags attached and include the printed return slip inside the box.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing